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The Group's forte lies in a careful balance of buyer and
seller interests, in equating time with money.
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Beyond Customer
Service
Our commitment to customer satisfaction is manifest in more ways than
one. It undoubtedly encompasses the high quality of goods, on-schedule deliveries
and competitive prices but going beyond the bare business details
are the personal touches for which clients have come to trust the
company. The Himatlal Group even provides financial assistance to customers
by way of Letter of Credit, Bill Discounting and so on.
Today our clients rely on our up-to-date knowledge of international as
well as local markets, the hidden advantages of imported vis-a-vis domestic
products and our in-depth understanding of tariffs and import policy.
Moreover our moral responsibility remains with the buyer as well as the
seller, clinching a deal that has both interests at heart. This makes us
instrumental in client's buying and selling decision.
Responding to the Changing Global
Markets
One of the chief objectives of the Himatlal Group is to provide our
customers with well-integrated packages and services in its core fields.
This has led to a high degree of concept introduction and concept selling,
creating a market for products, which were hitherto unavailable. As indenting
agents for our clients, we can source any required product, hold
negotiations with suppliers, inspect goods and provide services that will
enable our customers to obtain what they are looking for.
Over and above this, the company endeavours to provide peripherals for
the product or line of products that the customer requires. This makes the
company a convenient one-window source for all its suppliers a as well as
its buyers. Not only that, but when the need arises the Himatlal Group can
also assist in new product development. This approach has led to several
new introductions in various applications resulting in market
expansion.
A catalyst in a dynamic global market, the Himatlal Group today, is making
a significant difference to its customers and principals, the world over.
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